The Problem ...

"We were constantly traveling to the branches to fix problems or install new software," said Shea.

The Recommended Solution ...

APTNet was introduced to Penn Federal as an affordable one-product solution that would address their software distribution and help desk needs.

The Initial Reaction ...

Penn Federal remained skeptical that one product could do all these fabulous things. So, they decided to put APTNet to the test in their environment to see how it would hold up. After a rigorous evaluation, Penn Federal was completely convinced that APTNet could indeed solve their diverse and demanding problems.

Three Years Later ...

Penn Federal is still happy using APTNet. "At this point, we rarely even think about APTNet anymore -- it quietly does its business in the background. We regularly schedule the distribution of update files to be transferred to the branches overnight. Plus, we constantly provide help desk support to end users with APTNet. When someone from the branch calls for system help we simply take over their workstation with APTNet and fix the problem in minutes."

Why do Banks like APTNet? ...

Katye Maneck, Marketing Support Manager for APT, who has personally trained and supported Penn Federal and many other banks comments, " APTNet is a popular product with banks because it allows them to perform critical tasks such as scheduling the daily distribution of rate files to all branches. Also, APTNet easily installs into their existing SNA or Poll/Sellect mainframe network, to support DOS, Windows or CTOS clients."

The Rest of the Story ...