In addition to its remote view and run capabilities, APT Mirror Image includes several
additional utilities such as message send/broadcast, keyboard "chat" mode, and
privacy options. These features make APT Mirror Image a complete help desk support aid.
An important advantage of APT Mirror Image is its ability to access any CTOS, MS-DOS,
or LAN (NetWare or NetBIOS) workstation anywhere in your organization. Whether your
platform connections are PC-to-PC, CTOS-to-CTOS, LAN-to-LAN, or any combination of these
platforms, APT Mirror Image provides a single support solution. Platform connections like
CTOS-to-PC, CTOS-to-NetWare, and NetBIOS-to-CTOS are all as easy and powerful as
connections between like platforms.
All APT Mirror Image capabilities are configurable on an individual user basis or for
groups of users. This means that APT Mirror Image capabilities may be enabled or disabled
for a particular set of users at your discretion. For example, you could choose to enable
the Remote Reboot capability of APT Mirror Image for system support personnel only, while
making its messaging functions available to all personnel.
Security is never an issue because APT Mirror Image provides security mechanisms that
protect the privacy of your users while maintaining the integrity of your data.
Here's how:
 | Provides remote support help desks for CTOS, MS-DOS, Windows 3.1, 3.11, 95, NT,
and LAN (Netware and NetBIOS based) workstations. |
 | Provides bi-directional remote support between any combination of PCs, LANs, and CTOS
clusters. |
 | Uses the same user interface across all platforms. |
 | Establishes automatic connections to identified targets. |
 | Compatible with IBM System/370 mainframes (running MVS or VSE operating systems) and
Unisys A Series Mainframes. |
 | Notifies users through audio and video signals of remote sessions. |
 | Identifies session initiator node name and user ID with a single keystroke. |
 | Terminates unwanted remote sessions with a single keystroke. |
 | Provides a conversation "chat" mode. |
 | Provides a multi-line message send/broadcast. |
 | Remotely reboots target workstations. |
 | Provides the system administrator the option to configure unique sets of capabilities
for each user. |
 | Enables users to temporarily toggle on or off available functions at their workstation. |
 | Provides an internal diagnostics diary (CTOS only). |
 | Records and replays support sessions (CTOS only). |
 | Displays target workstation partition status. |
 | Supports user-to-user searches (Screen Peek mode) until a targeted user is identified
(CTOS only). |